Shipping + Returns

Kassandra Turmel is based out of British Columbia, Canada.

Purchases made through this website will ship to Canada, Australia, the U.K, and the U.S.A.

If you are outside of these areas and would like to make a purchase, please e-mail to make arrangements.

Orders will be shipped within 5 days of making your purchase with applied standard shipping times.

If you would like your item to be shipped express + with insurance an extra $30.00 fee will apply. You must e-mail within 24hrs of making your purchase to make this arrangement.

Extra care is taken when shipping your product. Unfortunately accidents in transit happen that is out of everyone's control, which is why by purchasing a product through this website you are agreeing that Kassandra Turmel is not held responsible for any possible damages made while in transit.

However, if there is a problem with your purchase, please get in touch by e-mailing!

Cancellations will only be accepted 24 hours after a purchase is made. A 50%, non-refundable deposit is required for any custom art piece.

Thank you for shopping with me, and for supporting a local artist! I hope your art piece brings you lots of joy in the years to come!